18jil Privacy Policy

Last Updated: June 5, 2026  ·  Effective Date: June 5, 2026  ·  Controller: 18jil  ·  Platform: https://18jil.vip

18jil is committed to protecting the privacy and personal data of everyone who uses the 18jil platform. This Privacy Policy applies to all personal data we process in connection with the operation of 18jil.vip, including data collected during account registration, game play, payment processing, customer support interactions, and marketing communications. By registering an account or using the 18jil platform, you acknowledge that you have read and understood this Privacy Policy.

1. Definitions

• "Personal Data" means any information that identifies or could reasonably identify a natural person, including names, mobile numbers, email addresses, IP addresses, and financial information.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion.
• "Data Subject" means the individual whose Personal Data is being processed — i.e., you, the player or visitor.
• "Data Controller" means 18jil, the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" means a third party that processes Personal Data on behalf of 18jil under a contractual arrangement.
• "NPC" means the National Privacy Commission of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.

2. Personal Data We Collect

2.1 Registration Data

When you create a 18jil account, we collect: your first and last name, Philippine mobile number, email address, date of birth (to verify the 21+ age requirement), and a chosen password (stored in hashed form only — never in plain text).

2.2 Identity Verification (KYC) Data

To comply with applicable anti-money laundering regulations and to verify your identity before processing withdrawals, 18jil may request: a copy of a government-issued photo ID (Philippine passport, UMID, driver's license, or PhilHealth card), a selfie photograph for liveness verification, and proof of address (such as a utility bill or bank statement).

2.3 Financial and Transaction Data

We collect records of all deposits, withdrawals, bets, and winnings associated with your account. We also collect your registered GCash or Maya number and bank account details (BPI, BDO, Metrobank) as provided for payment processing purposes. Full payment card numbers are never stored on 18jil servers — payment processing is handled by certified third-party payment processors.

2.4 Usage and Technical Data

We automatically collect technical data when you access the platform, including: IP address, device type and operating system, browser type and version, session duration, pages visited, games played, and approximate geographic location derived from IP address. This data is used for security monitoring, fraud detection, and platform improvement.

2.5 Communications Data

When you contact 18jil support via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and resolution outcomes. This data is used for quality assurance, dispute resolution, and regulatory compliance.

2.6 Marketing Preferences

If you opt in to marketing communications during registration or subsequently through your account settings, we collect and maintain your marketing consent and preferences, including your preferred communication channel (email or SMS).

3. How We Use Your Personal Data

18jil uses your personal data for the following purposes:

• Account creation and management: registering your account, verifying your identity, maintaining account security, and enabling login and gameplay.
• Payment processing: processing deposits and withdrawals via GCash, Maya, bank transfer, and other supported methods.
• KYC and AML compliance: verifying your identity and monitoring transactions for signs of money laundering or fraud as required by applicable regulations.
• Game provision and personalization: delivering game content, tracking your game history and balance, and personalizing game recommendations where consented.
• Responsible gaming: monitoring for signs of problem gambling, enforcing deposit and loss limits set by the player, and applying account restrictions where required.
• Customer support: responding to inquiries, resolving disputes, and providing technical assistance.
• Security and fraud prevention: detecting and preventing unauthorized account access, fraudulent transactions, and platform abuse.
• Marketing (with consent): sending promotional offers, bonus notifications, and platform updates via email or SMS where you have provided explicit marketing consent.
• Legal compliance: complying with applicable Philippine laws, regulations, court orders, and regulatory requests.
• Platform improvement: analyzing aggregated, anonymized usage data to improve platform features, game selection, and user experience.

4. Legal Basis for Processing

18jil processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:

• Performance of a contract: processing necessary to operate your 18jil account and provide the services you have requested, including deposits, game access, and withdrawals.
• Legal obligation: processing required for KYC identity verification, AML transaction monitoring, and compliance with NPC regulations and PAGCOR requirements.
• Legitimate interests: processing for security monitoring, fraud detection, and platform improvement, where our legitimate interests do not override your rights.
• Consent: processing for marketing communications, where you have provided explicit, informed, and freely given consent. You may withdraw marketing consent at any time.

5. Data Sharing and Disclosure

5.1 We do not sell your data. 18jil does not sell, rent, lease, or trade your personal information to any third party for commercial purposes.

5.2 Service Providers. We share personal data with trusted third-party service providers who process data on our behalf under contractual data processing agreements. These include: payment processors (GCash, Maya, and banking partners), identity verification service providers, cloud infrastructure providers, and customer support platform operators. All service providers are bound by contractual obligations to protect your data and use it only for the specific purposes for which it was disclosed.

5.3 Regulatory and Legal Disclosure. 18jil may disclose personal data to Philippine government agencies, regulatory bodies (including the NPC and PAGCOR), law enforcement agencies, or courts where required by applicable law, lawful court order, or legitimate regulatory request. We will notify affected users of such disclosures where legally permitted to do so.

5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of 18jil's assets, personal data held by 18jil may be transferred to the acquiring entity. We will provide notice of any such transfer and ensure the acquiring entity is bound by privacy obligations consistent with this Policy.

5.5 Aggregated Data. 18jil may share aggregated, anonymized data (from which individual players cannot be identified) with analytics providers, game developers, and business partners for platform improvement and marketing research purposes.

6. Cookies and Tracking Technologies

6.1 Types of Cookies. 18jil uses the following categories of cookies on the platform:

• Essential cookies: required for the platform to function, including session management, authentication, and security. These cannot be disabled.
• Functional cookies: used to remember your preferences such as language settings, game display options, and recently played games.
• Analytics cookies: used to collect aggregated data about how players interact with the platform, enabling us to improve features and fix issues.
• Marketing cookies: used to deliver relevant promotional content. These are only activated if you have consented to marketing communications.

6.2 Cookie Management. You can control non-essential cookies through your browser settings. Disabling essential cookies will prevent the 18jil platform from functioning correctly. For detailed information about the specific cookies we use, please contact us at [email protected].

7. Data Retention

18jil retains personal data for the following periods:

• Account data: retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
• KYC documents: retained for a minimum of five (5) years from the date of verification, as required by applicable anti-money laundering law.
• Transaction records: retained for a minimum of five (5) years from the transaction date.
• Support communications: retained for two (2) years from the date of the communication.
• Marketing consent records: retained for as long as the consent remains active, plus two (2) years following withdrawal of consent.
• Technical and usage logs: retained for up to twelve (12) months for security and fraud monitoring purposes.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

8. Data Security

18jil implements technical and organizational security measures appropriate to the risk of the data processing activities, including:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data fields at rest;
• Hashing of all stored passwords using industry-standard algorithms;
• Role-based access controls limiting data access to authorized personnel only;
• Regular security audits and penetration testing of platform infrastructure;
• Two-factor authentication available for all player accounts;
• Automated fraud and anomaly detection systems monitoring all transactions and login events.

In the event of a personal data breach that is likely to adversely affect your rights, 18jil will notify affected data subjects and the NPC in accordance with its obligations under the Data Privacy Act of 2012 within 72 hours of becoming aware of the breach.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 18jil:

To exercise any of the above rights, please submit a written request to [email protected] with sufficient information to identify your account. 18jil will process your request within thirty (30) days of receipt and may request additional information to verify your identity before fulfilling the request.

10. Children and Underage Persons

The 18jil platform is strictly intended for use by individuals who are twenty-one (21) years of age or older, as required by PAGCOR regulations. 18jil does not knowingly collect or process personal data from persons under the age of 21. If 18jil becomes aware that personal data of an underage person has been collected, it will immediately close the associated account, void any associated transactions, and delete the underage person's data. If you have reason to believe that an underage person has registered an account on 18jil, please contact us at [email protected] immediately.

11. International Data Transfers

18jil is based in the Philippines and primarily processes data within Philippine data center infrastructure. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, including cloud infrastructure providers and game content delivery networks. When such transfers occur, 18jil ensures that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to process data to a standard equivalent to that required under the Data Privacy Act of 2012. You may request information about specific international transfers by contacting us at [email protected].

12. Marketing Communications

12.1 Opt-In. 18jil will only send marketing communications (including bonus offers, promotional emails, and SMS notifications) to players who have provided explicit prior consent during registration or subsequently through their account settings.

12.2 Withdrawal of Consent. You may withdraw your marketing consent at any time by: (a) updating your communication preferences in your 18jil account settings; or (b) clicking the unsubscribe link included in any marketing email; or (c) contacting 18jil support at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal. Operational communications (such as transaction confirmations, security alerts, and account notices) are not marketing communications and will continue to be sent regardless of marketing consent status.

13. Amendments to This Privacy Policy

18jil reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or platform features. Material changes to this Policy will be communicated to registered players via the email address on their account, with a minimum of seven (7) days' notice before the changes take effect. The date of the most recent revision is always displayed at the top of this Policy. Your continued use of the 18jil platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact and Data Protection

For any privacy-related inquiries, to exercise your data rights, or to report a suspected data breach or privacy concern, please contact 18jil at:

• Email: [email protected]
• Live Chat: Available 24/7 on the 18jil Platform
• Platform: https://18jil.vip

18jil aims to respond to all privacy-related written inquiries within five (5) business days and will complete substantive data rights requests within thirty (30) days of receipt. If you are unsatisfied with 18jil's response to a privacy inquiry, you have the right to escalate your concern to the National Privacy Commission of the Philippines (NPC).